 | Since our arrival on the North Country’s small business scene in April 2020, we were met with a warm welcome. People from various walks of life have approached us with questions about us, our services, and what we’re trying to do. We deeply appreciate the level of interest we have received, and felt it presented us with a great opportunity to tell people a little more about Nik Systems and what we do. |
What We Are
One of the more interesting questions we received after sending out our first press release (which introduced our brand and announced the launch of our new website) was from a Facebook user who asked, “What does it do?”. We thought that was a great question and wanted to address it here. But before we get into that, a little rephrasing of the question may help provide some context for our discussion.
We are not a product, a process, or a service. Nik Systems is a company. That being the case, a more appropriate question might be “What do we do?”
What We Do
We partner with other small business teams to help them achieve peak performance.
Does this mean we simplify how a business operates? Maybe, but not always. The answer is more complex than that. Simplification for simplicity’s sake should never be the goal. On the surface simplicity sounds great. Especially in a limited context. However, if you pull back the curtain on the term, you often find that “simplicity” is just an illusion.
The real goal should be to do the right thing(s). as efficiently as possible, while remaining flexible enough to readily adapt to change. When you do that, you can set a high bar of excellence and consistently deliver on your promises.
When your team is operating at peak performance, they make things look easy, and easy looks simple to the outside observer (which is often your customer). However, appearance doesn’t always equal reality and savvy business leaders like you know that.
Businesses who partner with Nik Systems to engage our full range of services develop a deep understanding of how their business actually operates, are able to chart a qualified path to better performance, can confidently implement changes, and they get results.
How We Do It
We apply a multidisciplinary approach to Process Development that borrows best practice from the fields of Business Analysis, Business Process Management, Project Management, and agile frameworks like Scrum. We accomplish this by offering a five-point service package:
Through our Process Optimization service, we seek to identify opportunities for improvement, develop potential solutions, and deliver validated process improvement recommendations.
Nik Systems is a, veteran-owned, process development company helping to build stronger businesses on the eastern shore of Lake Ontario. To learn more about our company, and how we can best serve your individual needs, contact us for a Free Initial Consult today.
One of the more interesting questions we received after sending out our first press release (which introduced our brand and announced the launch of our new website) was from a Facebook user who asked, “What does it do?”. We thought that was a great question and wanted to address it here. But before we get into that, a little rephrasing of the question may help provide some context for our discussion.
We are not a product, a process, or a service. Nik Systems is a company. That being the case, a more appropriate question might be “What do we do?”
What We Do
We partner with other small business teams to help them achieve peak performance.
Does this mean we simplify how a business operates? Maybe, but not always. The answer is more complex than that. Simplification for simplicity’s sake should never be the goal. On the surface simplicity sounds great. Especially in a limited context. However, if you pull back the curtain on the term, you often find that “simplicity” is just an illusion.
The real goal should be to do the right thing(s). as efficiently as possible, while remaining flexible enough to readily adapt to change. When you do that, you can set a high bar of excellence and consistently deliver on your promises.
When your team is operating at peak performance, they make things look easy, and easy looks simple to the outside observer (which is often your customer). However, appearance doesn’t always equal reality and savvy business leaders like you know that.
Businesses who partner with Nik Systems to engage our full range of services develop a deep understanding of how their business actually operates, are able to chart a qualified path to better performance, can confidently implement changes, and they get results.
How We Do It
We apply a multidisciplinary approach to Process Development that borrows best practice from the fields of Business Analysis, Business Process Management, Project Management, and agile frameworks like Scrum. We accomplish this by offering a five-point service package:
- Free Initial Consult. A two-way interview process that serves to introduce our team to yours and helps us tailor our service package to address the individual pain points you face.
- Process Mapping. A collaborative process that delivers a ground level view of how your business operates.
- Process Optimization. A collaborative effort that employs deep analysis work to clarify the trending pain points discovered through earlier engagement during our Initial Consult, and delivery of our Process Mapping service.
Through our Process Optimization service, we seek to identify opportunities for improvement, develop potential solutions, and deliver validated process improvement recommendations.
- Training. Through delivery of our Training service we break down individual processes, identified thru earlier analysis work, and translate them into trainable tasks. Then we apply best-in-class training methods to ensure your team knows how to perform these tasks, to standard, every time. Delivering on our promise to help you team achieve its full potential and ensuring you can maintain your competitive edge in the marketplace.
- Follow-Up & Audit. Our Follow-Up & Audit service closes the loop on any changes you make to your process, by assessing long-term performance of the process, evaluating outcomes, and providing a feedback mechanism that informs future Process Optimization efforts.
Nik Systems is a, veteran-owned, process development company helping to build stronger businesses on the eastern shore of Lake Ontario. To learn more about our company, and how we can best serve your individual needs, contact us for a Free Initial Consult today.
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